Privacy Policy

1. Introduction

Guiaria ("we", "us", "our", or "Company") operates the guiaria.com website and provides customer support automation services. This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.

2. Information Collection and Use

We collect several different types of information for various purposes to provide and improve our Service to you.

2.1 Types of Data Collected

  • Personal identification information (email, name, phone number)
  • Usage data (pages visited, time spent, clicks, interactions)
  • Communication data (messages sent through our platform)
  • Device information (IP address, browser type, operating system)
  • Cookies and similar tracking technologies

3. Use of Data

Guiaria uses the collected data for various purposes:

  • To provide and maintain our Service
  • To notify you about changes to our Service
  • To allow you to participate in interactive features
  • To provide customer support
  • To gather analysis or valuable information
  • To monitor the usage of our Service
  • To detect, prevent and address technical issues

4. Security of Data

The security of your data is important to us but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.

5. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "effective date" at the bottom of this Privacy Policy.

6. Contact Us

If you have any questions about this Privacy Policy, please contact us at:
Email: privacy@guiaria.com

Last updated: November 18, 2025